Picking Your Employee Relocation Services Partner
How to Choose An Employee Relocation Services Provider
When picking a moving and storage partner for your employee relocation program, it’s important to look at their qualifications. A good provider should be experienced in household goods moving and financially sound, while also having the hauling fleet required to service your firm. Once those qualifications are found, look deeper to see who would be the best partner for your employee relocation program.
- What is the organization’s values, do they allign with yours?
- What does client service mean to them?
- How is quality service demonstrated?
Culture and Values
How your employee relocation services company respects their staff will have an impact on the overall service you can expect for your transferees and new hires. The level of care and respect that is given by a service provider is the base upon which its employees will execute. As a fourth-generation family owned and operated company, Corrigan’s workers are more than just employees, they’re an extension of the Corrigan family. Corrigan’s valued employees have been awarded the top individual honors possible from United Van Lines – multiple of them more than once!
At Corrigan we know that our staff is our differentiator. All have warehouses, they all have trucks, and they all have equipment. It’s the Corrigan team members that makes the difference, from the movers in your home to the office staff you never see, Corrigan’s employees genuinely believe in demonstating craftsmanship, and it's visible in each employee relocation performed.
Good customer service is the foundation upon which all good employee transfers start. Yet deciphering which movers can offer you good customer service can be a difficult thing. So what exactly does top tier customer service look like from your employee relocation service partnerand how is good customer service delivered?
Industry leading customer service is instilled all across Corrigan. Whether it’s our front-line service providers working in the residences of our clients, or our staffs working back in the office working on thecoordinating or marketing for Corrigan, customer service is carried out at every opportunity oneach relocation performed.
Home SurveyAs your chosen relocation services partner, Corrigan will provide either a regular in-home survey or a virtual survey. With the community relying more and more on computers, virtual surveys are becoming the preferred method of surveying. Corrigan’s experienced survey staff work with the relocating personnel to create an accurate inventory. These have proven to be accurate, because we regularly review estimated weight in comparison to actual weight once the move occurs. This allows us to continually improve our abilities and surveying accuracy.
Estimate ReviewOnce the residence survey is complete and the cube sheet is put together, a employee of the Corrigan staff will put together the quote for the relocation and share them with the transferee. We are determined, as your employee relocation services supplier, to deliver good value every time while also providing the industry-leading quality Corrigan is known for. Our employees will work to give all transferees with options that will support them to stay within their budget.
Pre-Move GuidanceEvery transferee will be given their own relocation coordinator who will work directly with them throughout every phase of the move. Rest assured, as your preferred employee relocation services partner, Corrigan’s class of relocation coordinators are some of the best in the world and have been awarded on more than one occasion for being the best-of-the-best within the United Van Lines network of agents!
Pack, Load and Delivery DayCome move day you can rest easy knowing that our crews are ready to manage everything for you. We are pleased to be part of an an elite classification of moving and storage companies nationwide that are committed to routinely coaching our front-line drivers. Through the Kathleen Corrigan Training Center, crews learn the techniques of relocation industry prior to arriving at a customer’s house. No other moving company gives the level of hands-on instructing that the Corrigan Academy offers.
With Corrigan as your employee relocation services partner, you should rest assured that you have a well-rounded staff of experienced movers working both for you and for your people. From the initial phone call to the final day of the move, as your employee relocation services provider, Corrigan’s staff of experts will work with your transferees to ensure they have the details they need when they want it. When our clients say, “…this was the best move ever!,” we realize we’ve provided a top-tier employee relocation and good customer service!
Corrigan prides itself by offering quality service with every move. We are a committed employee relocation services company with ongoing quality initiatives. Corrigan believes that our ability to routinely improve the relocation experience is rooted in our ability to attract, develop and retain the best people in the moving business.
Worker growth and development is taken seriously within the Corrigan company. Each member of our staff undergoes a background check, in addition to pre-employment and random drug testing of all drivers. We’ve also created a state-of-the-art instruction facility within our facility to guarantee our crews are equipped with the essential skills and know-how to lead our clients through the relocation process prior to entering the customers home. Our entire staff of experienced, trained and dedicated crew is committed to raising the bar in the industry and showcasing how good the relocation experience can be.
Our employees have the experience and tools to offer the quality service Corrigan is known for. Maintaining and investing in top-of-the-line equipment is a required business practice for all moving and storage businesses. Corrigan considers its annual capital investments in equipment as a differentiator as well as a recruitment opportunity for attracting and keeping operators and crew.
Multiple subjects must be reviewed when picking the right employee relocation service company for your business. Beyond the fundamental aspects of selecting a moving provider, it is helpful to review your potential partner’s values and culture as well as how they prioritize quality and customer service. Identifying some of the potential provider's values should prove to be a valuable endeavor when choosing the right employee relocation services supplier.
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Browse through our curated collection of resource materials selected to assist with your move planning. Our Moving Tools include packing instructional videos, moving checklists, and important documents.